OptumRx Careers Unlock Remote Pathways with 4 Key Roles: Data Entry, Customer Service, and Datavant in High-Growth Health Tech

With OptumRx increasingly shaping the future of healthcare delivery, a wave of remote career opportunities is emerging—especially in critical support functions like data entry, customer service, and specialized roles with datavant technologies. The company’s OptumRx Careers platform now lists four dynamic, remote-friendly positions that combine operational excellence with cutting-edge health data management—offering professionals a structured, scalable path into a high-demand sector. From accurate medical data processing to delivering compassionate customer support, these roles reflect OptumRx’s commitment to digital transformation within the pharmaceutical and healthcare ecosystem.

Four Remote Careers That Define OptumRx’s New Work Model

At the heart of OptumRx’s remote hiring surge are four core roles that align with both operational needs and employee growth. These include: - **Data Entry Specialist (Remote, Full-Time):** Entering complex healthcare data into secure systems with precision, ensuring integrity across drug flow and patient records. - **Customer Service Representative (Remote, Support-Oriented):** Assisting patients and providers with medication inquiries, claims support, and access to care resources—bridging human interaction with digital tools.

- **Datavant Data Integration Specialist (Remote, Technical):** Managing ETL (Extract, Transform, Load) workflows, ensuring clean, compliant health data transfer between systems critical to operational reporting and analytics. - **Entry-Level Business Analyst (Remote, Support-to-Analytics Track):** Applying data entry foundations to support process optimization and data-driven decision-making in pharmacy operations. Each role leverages remote flexibility while anchoring employees in workflows that directly impact care coordination and data reliability.

Why OptumRx Stands Out in Remote Healthcare Support

What differentiates OptumRx’s remote positions from generic callcenter or admin jobs is the depth of integration with health data ecosystems. Routes like Data Entry and Datavant roles demand more than typing—employees process structured medical information that influences inventory accuracy, patient safety, and regulatory compliance. For instance, data entry specialists don’t just input numbers; they verify EHR codes, cross-reference supply chains, and flag discrepancies that could affect medication fulfillment.

“Our remote operators are the backbone of data integrity,” said a senior OptumRx Operations Manager. “Every keystroke in their case contributes to real-time system health and patient outcomes.” Customer service reps, meanwhile, navigate complex patient needs while accessing secure databases to retrieve accurate drug information—blending empathy with technical fluency. These positions reflect a broader shift: healthcare isn’t just about bedsides and prescriptions.

It’s increasingly about data fluency, digital trust, and remote execution at scale. Data Entry Specialists: The Foundation of Health Information Accuracy Data entry remains the cornerstone of OptumRx’s remote operations, serving as the first line of defense for data quality in pharmacy and supply chain systems. - Handle incoming and outgoing clinical, inventory, and patient data across multiple platforms.

- Apply coding standards (ICD-10, NDC) to ensure consistency in billing and inventory tracking. - Conduct routine audits and reconcile entries to prevent errors in automated systems. - Collaborate with IT and pharmacy teams to resolve data integrity issues in real time.

This role requires attention to detail, familiarity with healthcare terminology, and proficiency with EHR and pharmacy management software. With OptumRx’s commitment to platform modernization, data entry specialists now engage with enhanced tools that streamline workflows and reduce manual entry burdens. Customer Service Representatives: Bridging Patients and Care Systems In remote customer service roles, employees become trusted intermediaries for patients, pharmacies, and providers navigating complex healthcare systems.

- Respond to inquiries via secure portals, email, and phone using integrated CRM systems. - Explain medication instructions, prior authorization processes, and insurance coverage. - Escalate urgent cases to specialist teams using context-rich case notes.

- Maintain HIPAA-compliant communication practices while delivering empathetic support. OptumRx’s customer service teams benefit from continuous training in regulatory standards and emotional intelligence—skills vital for resolving patient anxiety and ensuring accurate care navigation. Datavant Data Integration Specialist: Powering Healthcare Analytics from the Ground Up As OptumRx advances its data strategy, the Datavant role is emerging as a linchpin in health data integration.

- Design and implement ETL pipelines that cleanse, standardize, and load pharmacy and telehealth data into central repositories. - Build documentation and maintenance schedules to ensure ongoing data quality and audit readiness. - Work cross-functionally with IT, compliance, and analytics